UX LIVE SCHEDULE

Our timeline for the three-day event

Click the corresponding days to have a look at how the lineup of content will be spread across UX LIVE 2019. Or to view & download digital PDF versions of the schedule, please click the corresponding links here for: Leadership Stage, Practitioner Stage & Panel Stage. Or download the full brochure here.. You can also see the attendee information pack here.

WORKSHOP DAY

Registration for workshop day is 8.30am on Monday 11th, with the first workshop starting at 10am, the second at 14.30pm

Sessions are organised by morning and afternoon, each is 3 hours 15 minutes long with an additional 15 minute break. Morning sessions begin at 10am, lunch is at 1.30pm and afternoon sessions begin at 2.30pm. Day finishes at 6pm.

MORNING

IDEO Wallet Exercise


Host: Froso Ellina, Product Design Manager @ Pivotal Labs

Brief Synopsis: An iteration on the d.school's iconic 'Wallet Project', as a practical way to experience 'design thinking'. You'll understand every process of the human-centred methodology in this class!   

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MORNING. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

User Research for Designers


Host: Dr Nick Fine, Lead User Researcher @ Greater London Authority

Brief Synopsis: This workshop will give designers the research skillset to form the cornerstone of user-centred design. For beginning your journey from designer to full stack UX designer, there's no better person to start with than Dr Nick Fine.

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MORNING. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

Diving in to the Unknown


Host: Alexander Muir, Principal CX Researcher @ John Lewis

Brief Synopsis: UX Research in new and undefined problem spaces has its own challenges. This workshop will provide lenses, approaches, techniques and tales to help you bring order to chaos and start making progress in this space.

                                 

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MORNING. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

The end-to-end UX process for rapidly improving existing products


Host: Chris Gibbins, Director of UX & Advisor @ Baobave.com

Brief Synopsis: In this hands-on practical workshop Chris will take you through a full end-to-end UX process from mobile usability testing, analysis, ideation, sketching all the way to experiment design.      

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MORNING

Voice UX Design Workshop    


Host: Andrea Muttoni, Sr. Solution Architect @ Amazon Alexa

Brief Synopsis: In this workshop you will understand use cases for voice and get hands-on with designing for voice interactions using the latest best practices.  

 

                     

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MORNING

The truth of prioritisation


Host: Jonathan Lovatt-Young, Founder @ Love Experience

Brief Synopsis: In this workshop we look at how to change the organisational approach from subjective to collaborative and process led. This show and tell session will enable you to leave fully prepared how to conduct comprehensive prioritisation in your own business.

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MORNING

Building a Double Diamond Corporate Structure


Host: Noel Lyons, Experience Design Director @ Barclays

Brief Synopsis: Noel will take participants through the power, and the challenges, of implementing the Double Diamond in a large corporation more used to thinking about compliance, risk and revenue than customer challenges.  
 
   
 
 

                                 

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MORNING

Web accessibility: designing for every user


Host: Grant Broome, web accessibility consultant @ Inviqa

Brief Synopsis: Ensuring your digital products and services are accessible to all users is vital – for ethical, legal, and business reasons. This session will improve your understanding of the laws on digital access, how to meet the WCAG guidelines, and how to ensure your digital content is inclusive. 
 
 

                                                                 

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MORNING

How to get Buy In for More Research


Host: Lee Duddell, Senior UX Director @ UserZoom

Brief Synopsis: Learn how to build an internal business case to secure more budget for research. Discover how other research leaders have convinced colleagues and senior teams to invest more in research with evidence, case studies, tips and examples from other brands. 
 
 

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AFTERNOON. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

How to think like a UX Writer


Host: BBC UX Writing Team

Brief Synopsis: Join the UX Writing team from the BBC as they develop your confidence and competence when working with words, and more!  
 
     

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AFTERNOON

Design your Design Safe Space


Host: Morgane Peng, Director of UX & Design @ Societe Generale

Brief Synopsis: It takes more than just being a great designer to succeed in your work environment. We'll use improv and roleplay in this workshop to help you thrive at work!





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AFTERNOON. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

The role & skills of a designer 5 years in the future


Host: Oli Shaw, Creative Director

Brief Synopsis: Designers roles are in constant flux, changing continually, design tools change, design organisations merge and integrate, automation of design is creeping in. What can you do to evolve with the rapid changes? What skills will you need in the next 5 years and beyond? We'll cover the changes, and how best to focus your skills to survive and thrive in the changing design economy.      

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AFTERNOON

Growing your User Research team


Host: Emmanuelle Savarit, Lead User Researcher (EF Education First)

Brief Synopsis: More and more organisations require user researchers now. There is currently a high demand in the UK, in the USA and other parts of the globe.      

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AFTERNOON. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

Translating customer needs into actionable insights


Host: Andrew Lytton, UX Specialist @ Biglight

Brief Synopsis: This workshop will provide the toolkit for discovering the underlying motivations, or need-states customers have when engaging with a brand or service. Using this insight, you will learn how to tailor digital platforms to align with a customers range of practical, emotional and motivational needs.      

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AFTERNOON

How to... End: Best practice at the end of the consumer lifecycle


Host: Joe MacLeod, Founder @ andEnd

Brief Synopsis: 'Ends' are often overlooked in consumer experiences, in contrast to on-boarding. Yet lots can be gained from off-boarding experiences - learn more in this workshop. 
 
 

                                                                 

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AFTERNOON

Rapid User Testing


Host: Reto Lämmler, CEO @ TestingTime

Brief Synopsis: It's not rocket science! This workshop aims to teach Designers the craft of two-day User Testing validation, based on TestingTime's guide on moderated user testing. 
 
 

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AFTERNOON

Interactive AR with ZapWorks Studio


Host: Sebastian Garcia Cardona of Zappar.

Brief Synopsis: This hands-on training will help you learn how to design and build interactive AR experiences with ZapWorks Studio, including both image- and world-tracked content, without needing to write any code.      

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AFTERNOON. WORKSHOP FULL. PLEASE CONTACT US FOR WAITING LIST.

Quantifying the User Experience


Host: Kasper Friis, Head of UX & Design @ Technolution

Brief Synopsis: A practical tool will be presented to evaluate your product’s perceptual characteristics and ultimately design the product in the way it should be perceived.  
 
 

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Please note there are 3 stages on the research day. Please tap a stage below to jump to that section:
PRACTITIONER STAGE
LEADERSHIP STAGE
PANEL STAGE
UX Live Conference Schedule

PRACTITIONER STAGE

08.00 - 09.30:

Registration, Breakfast & Networking.

Tech Circus Events

09.30 - 10.00:

Introduction & Icebreaker

Tech Circus Events

10.05 - 10.35:

Renato Verdugo (Youtube)

Visual ethnography as a tool to drive user-centered product development


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Tech Circus Events

10.40 - 11.10:

Daniel Pidcock (Glean.ly)

The Power of Atomic Research.


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Tech Circus Events

11.15 - 11.45:

Zoe Guiraudon (Foolproof)

Play your part in the future of organisations


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Tech Circus Events

11.50 - 13.00:

Lunch!

Tech Circus Events

13.00 - 13.30:

David Attwater (EIG)

The Science & Art of Voice UX


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Tech Circus Events

13.35 - 14.05:

Froso Ellina (Pivotal Labs)

Research for UI & UX in VR


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Tech Circus Events

14.10 - 14.40:

Nanako Era (AirBnb)

Amplifying under-represented users' insights to build inclusive products.


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Tech Circus Events

14.45 - 15.15:

Chui Chui Tan (Beyō Global).

Researching & Designing for International Audiences


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Tech Circus Events

15.15 - 15.50:

Afternoon Break!

Tech Circus Events

15.50 - 16.20:

Katherine-Bradshaw Jones (BBC)

UX Writing


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Tech Circus Events

16.25 - 16.55:

Paige Bennett (Dropbox)

Beyond the Report: Bringing your Research Findings to Life


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Tech Circus Events

17.00 - 17.30:

Alexander Muir (John Lewis)

Getting to Principal: attitudes and behaviours for effective strategic research.


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Tech Circus Events

5.30PM - END OF RESEARCH DAY

Enjoy networking cocktails at the venue until 7.30!

LEADERSHIP STAGE

08.00 - 09.30:

Registration, Breakfast & Networking.

Tech Circus Events

09.30 - 10.00:

Introduction & Icebreaker

Tech Circus Events

10.05 - 10.35:

Mark Shahid (Thomas Cook)

16 Different Personality Types for Leaders


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Tech Circus Events

10.40 - 11.10:

Amanda McConnell (Netflix)

Human Fuelled Data Science


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Tech Circus Events

11.15 - 11.45:

Lee Duddell (UserZoom)

Democratising Research


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Tech Circus Events

11.50 - 13.00:

Lunch!

Tech Circus Events

13.00 - 13.30:

Steve Borges (Biglight)

Putting Customer Needs at the Centre of UX Design


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Tech Circus Events

13.35 - 14.05:

Prof. Karen Cham (Brighton Uni)

Human Centred Networks


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Tech Circus Events

14.10 - 14.40:

Etienne Fang (Uber)

The Power of Insights: why sharing is better than silos


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Tech Circus Events

14.45 - 15.15:

Saskia Liebenberg (Deliveroo)

Research Ops


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Tech Circus Events

15.15 - 15.50:

Afternoon Break!

Tech Circus Events

15.50 - 16.20:

Rabia Murtza (YouTube)

How to Give Bad News.


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Tech Circus Events

16.25 - 16.55:

Astrid Weber (Google)

Leading teams through Agile Research


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Tech Circus Events

17.00 - 17.30:

Monal Chokshi (Lyft)

How to succeed as a UXR Manager


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Tech Circus Events

5.30PM - END OF RESEARCH DAY

Enjoy networking cocktails at the venue until 7.30!

PANEL STAGE

08.00 - 09.30:

Registration, Breakfast & Networking.

Tech Circus Events

09.30 - 10.00:

Introduction & Icebreaker

Tech Circus Events

10.05 - 11.15:

What makes research effective?(Google & YouTube)

Featuring:
James Lang (Host, Google)
Monal Chokshi (Lyft)
Steve Buzz (Skyscanner)
Steve Borges (Biglight)
Paige Bennett (Dropbox)


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Tech Circus Events
Tech Circus Events
Tech Circus Events

11.50 - 13.00:

Lunch!

Tech Circus Events

13.00 - 14.10:

How to grow your career as a researcher? (Google & YouTube)

Featuring:
Melissa Smith (Host, Google)
Emma Howell (CX Partners)
Alex Muir (John Lewis)
Nihan Altug (Futurice GmbH)
Stephanie Troeth (Freelance)



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Tech Circus Events
Tech Circus Events

15.15 - 15.50:

Afternoon Break!

Tech Circus Events

15.50 - 17.00:

Subjectivity in research (Google & YouTube)

Featuring:
Renato Verdugo (Host, Google)
David Attwater (EIG)
Zoe Guiraudon (Foolproof)
Karen Cham (Brighton Uni)


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Tech Circus Events

5.30PM - END OF RESEARCH DAY

Enjoy networking cocktails at the venue until 7.30!

Please note there are 3 stages on the design day. Please tap a stage below to jump to that section:
PRACTITIONER STAGE
LEADERSHIP STAGE
PANEL STAGE
UX Live Conference Schedule

PRACTITIONER STAGE

08.00 - 09.30:

Registration, Breakfast & Networking.

Tech Circus Events

09.30 - 10.00:

Introduction & Icebreaker

Tech Circus Events

10.05 - 10.35:

Jonathan Lovatt-Young (Love Experience)

Islands & connections


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Tech Circus Events

10.40 - 11.10:

Morgane Peng (Societe Generale)

Design & Strategy


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Tech Circus Events

11.15 - 11.45:

Ben Sauer (Babylon)

Slow Down to speed up


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Tech Circus Events

11.50 - 13.00:

Lunch!

Tech Circus Events

13.00 - 13.30:

Chris Thelwell (EY Seren)

Continuous Design


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Tech Circus Events

13.35 - 14.05:

Stef Smet (Facebook)

How do you build something for something that doesn't exist?


Read more
Tech Circus Events

14.10 - 14.40:

Andrea Muttoni (Amazon Alexa)

UX best practices for a Voice-first world.


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Tech Circus Events

14.45 - 15.15:

Richard Banks (Microsoft)

AI in UI


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Tech Circus Events

15.15 - 15.50:

Afternoon Break!

Tech Circus Events

15.50 - 16.20:

Kasper Friis (Technolution)

Communicating Prototypes


Read more
                                            
Tech Circus Events

16.25 - 16.55:

Joe Macleod (andEnd.)

How to... End.


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Tech Circus Events

17.00 - 17.30:

Joe Natoli (Give Good UX)

Getting real about UX


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Tech Circus Events

5.30PM - END OF DESIGN DAY

Enjoy networking cocktails at the venue until 7.30!

LEADERSHIP STAGE

08.00 - 09.30:

Registration, Breakfast & Networking.

Tech Circus Events

09.30 - 10.00:

Introduction & Icebreaker

Tech Circus Events

10.05 - 10.35:

Jay Tulloch (Metro Bank)

First 600 days running a design function


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Tech Circus Events

10.40 - 11.10:

Buzz Pearce (Skyscanner)

Lessons from creating a marketplace


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Tech Circus Events

11.15 - 11.45:

Noel Lyons (Barclays)

Designing Banking


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Tech Circus Events

11.50 - 13.00:

Lunch!

Tech Circus Events

13.00 - 13.30:

Lola Oyelayo-Pearson (CapitalOne UK)

Leading design in hostile environments


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Tech Circus Events

13.35 - 14.05:

Conor Ward (BT & EE)

Crafting the Ultimate Design Team


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Tech Circus Events

14.10 - 14.40:

Joe Gill (Contractor)

Diversity - ISMS a Punjabi Mans Perspective


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Tech Circus Events

14.45 - 15.15:

Pip Jamieson (The Dots)

Diversity Matters!


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Tech Circus Events

15.15 - 15.50:

Afternoon Break!

Tech Circus Events

15.50 - 16.20:

Christine Cabansag (Barnardo's)

DesignOps building-blocks and beyond


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Tech Circus Events

16.25 - 16.55:

Stephen Cowburn (EY Seren)

Harnessing the Power of Storytelling


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Tech Circus Events

17.00 - 17.30:

Dan Makoski (Lloyds)

The Value of Design


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Tech Circus Events

5.30PM - END OF DESIGN DAY

Enjoy networking cocktails at the venue until 7.30!

PANEL STAGE

08.00 - 09.30:

Registration, Breakfast & Networking.

Tech Circus Events

09.30 - 10.00:

Introduction & Icebreaker

Tech Circus Events

10.05 - 11.15:

Designing for emerging technology (Google & YouTube)

Featuring:
Tate Strickland (Host, Google)
Ben Sauer (Babylon Health)
Richard Banks (Microsoft)
Froso Ellina (Pivotal Labs)


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Tech Circus Events
Tech Circus Events
Tech Circus Events

11.50 - 13.00:

Lunch!

Tech Circus Events

13.00 - 14.10:

Demystifying Design Leadership (Google & YouTube)

Featuring:
Mischa Weiss-lijn (Host, Google)
Steve Pearce (Skyscanner)
Morgane Peng (Societe Generale)
Noel Lyons (Barclays)
Christine Cabansag (Barnardo's)


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Tech Circus Events
Tech Circus Events

15.15 - 15.50:

Afternoon Break!

Tech Circus Events

15.50 - 17.00:

Ethical Design - where do we begin? (Google & Youtube panel)

Featuring:
Edyta Jaworek (Host, Google)
Lola Oyelayo-Pearson (Capital One)
Sebastian Deterding (Digital Creativity Labs)
Bushra Burge (Bushra Burge Studio)
Chui Chui Tan (Beyo Global)


Read more
Tech Circus Events

5.30PM - END OF DESIGN DAY

Enjoy networking cocktails at the venue until 7.30!

DONT MISS OUT. 11-13 NOVEMBER.

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